from conception to completion
- We receive Your Design Brief
- We email you for confirmation that you would like to engage our design services. If the answer is yes, we will request a 25% deposit to book you into our design diary and secure your design start date. At this point you will receive an expected date of completion for your chosen service
- We research your business field and market competitors using the specifics you have provided in Your Design Brief
- We commence the design process, sketching free-hand and digitally to produce a mood board of the initial concepts
- We will send you your initial concepts via email
- We will work together with you until the look is just right with unlimited revisions to your design/s during this phase
- Once the design/s are nailed down to their final versions you will receive an invoice for the full amount of the quoted design service
- We will finalise the designs and send them over via a Dropbox file in the arranged formats
- If you are launching a website you will have approved the final design offline prior to the official launch of the website
- All of our bespoke designs will become your legal property upon full payment of your invoice
our terms and conditions
- Information about delivery and payment terms: For most of the graphic design services we will provide initial design concepts within 7 days. The designer will work with the client until the design is finished. The speed in which the design is completed and ready for purchase by the client depends on how many design revisions the client requests. A 25% deposit is required until the designs are finished unless it is for physical goods like printing costs in those cases the payment will need to be made before that particular process can commence. The fees for which will be confirmed to the client by the designer. The payment can be made to the Logos 2 go-go PayPal account or BACS to our HSBC account. Details of which will be provided during the design process
- Payment options: The payment can be made to the Logos 2 go-go PayPal account or BACS to our HSBC account. Details of which will be provided during the design process. The client has 30 days to pay for their design once the final design has been agreed upon between the designer and the client. It is also possible to purchase your designs as they are completed as we move through the process within the package services
- The various costs: Costs for all of our products are provided on this website, and or are agreed upon with the client and designer before the design process begins. There will be postage, packing and VAT charges included in the print work and that is dependant on the size and weight of the designs being posted and the charges that the printers enforce
- Terms on returning your products: If there is a problem with a product, the client should contact their designer. By approving and purchasing a design the client is agreeing to the design as it is. There are therefore no refunds on digital designs, and any changes to a design requested after purchase will be subject to additional charges. However, if there is a problem with print media the client should contact admin@logos2gogo.com and we will work with the client to resolve the problem by investigating with the printers and/or couriers as to the root of the fault
- Retention of title and copyright: We have full rights and ownership of all our designs until they are purchased by the client unless it is a re-design of an image owned by the client; in this case the client will have full rights and ownership of the design throughout the design process
- Confidentiality: All of our designers will adhere to client confidentiality agreement if it is required by the client. We will not pass on a client's information to any other business/company or group but we will retain your client information for design purposes only
- Void: Logos 2 go-go has the right to cancel the design process at any time if it is discovered that the images provided by the client are not their legal property to use and or if the client is requesting anti-social or politically incorrect designs to be produced on their behalf
- Our right to charge interest on late payments: Logos 2 go-go has the right to cancel any design service if the client is unable to pay for the service in the invoice. A charge of 5% will be added to the final invoice and and extra 5% each month after that on late payments
We promise you a personal service
- You will be matched to your own personal designer depending on the specific service or services you require
- Our designers are fully qualified and experienced within their specialist fields
- All design fees are agreed upon before the design process begins
- We are flexible
- We are supportive
- We work hard to give you great designs
Our Design Services
Logos • Business Cards • Adverts • Flyers • Stationery • Website Design & Management • Social Media Design • Branding • Print Design